You can send updates to all staff members when they clock-in, so everyone knows about any upcoming changes. You can also quickly message or SMS individual employees or groups of employees.
Employees can message each other about trading shifts or finding a last minute replacement without you having to do it for them. You still maintain ultimate control over the schedule, since you can approve or reject each shift swap request.
Through both the app and desktop, staff members can say when they prefer to work. This makes it easier to avoid scheduling conflicts far in advance. If you’re in a pinch and need someone to work, you can always assign an employee a shift during the times they prefer not to work.