(Updated 27 March 2020, 9am CET) As I enter my third week working from home, Los Angeles looks as it never has before in most of our lifetimes. With California in complete lockdown it must be said that a lot of the scenes and news streaming from here and around the world is just crazy. … Continued
Ok, so we’re more than a week into self-isolation and the novelty is starting to wear off. Around the world, videos of people using sock puppets to eat cars and singing together from their balconies are going viral. But beyond the laughs and catchy content, there’s a serious question for businesses about how to keep … Continued
“Clients do not come first, employees come first. If you take care of the employees, they will take care of the clients.” – Richard Branson Richard Branson, founder of the Virgin Group and a global business magnate, is known for a lot of things. Among them: his successful approach to employer branding. What Branson understands … Continued
Around the world, millions of people are working now from home every day — for a longer period than ever before — as the COVID-19 outbreak continues. While we follow the advice of medical and scientific experts and authorities, Holly Samimi, our superstar Head of Engineering Operations has some helpful hints for how to make … Continued
Customer experience has a very real impact on your company’s bottom line. It affects customer churn, medium-to-long revenue and even your company’s reputation. According to a Deloitte study, “client-centric companies are 60% more profitable compared to companies not focused on the customer”. In this guide to customer experience we’ll look at definitions, why it’s important … Continued
Dealing with people, with all of their perspectives, backgrounds and individual strengths, is arguably the most challenging aspect of management. In this comprehensive guide to people management, we’ll look at: Definitions of the job Management styles Evolution of people management Management styles Handling conflict Delegation And more What is people management? Managers are often seen … Continued
At Planday, we believe people matter. No matter what you do for business, we understand that managing people – and keeping good ones on your team – is a challenge. So as we get into the swing of things for 2020, the Planday team is already hard at work with clients around the globe to … Continued
It’s no secret that finding and keeping top talent is a challenge for companies. Regardless of fluctuations in the market, competitive fields. In this guide to employer branding, we’ll bring you through these topics (among others): Definitions of employer branding The value of developing your employer brand Defining candidate personas And some examples of effective … Continued
“If you build it, they will come.” New business owners often fall into the same trap: they assume that just because they have successfully built their business (be it a restaurant, a hotel or a startup), customers will instantly flock to them. No matter how good their product or service is, a business still needs … Continued
The holiday season is a chance to look back, so at Planday we have reflected on 2019 and put together a list — and checked it twice! — of our favourite features released this year. Every day we work harder so you don’t have to. Whether you’re scheduling staff in a care home over Christmas … Continued
