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Planday’s blog

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Customer retention blog
How To Create A Payslip
How To Create A Payslip
Brett Smith
5 min read
Green excel icons
Free Employee Shift Schedule in Excel
Free Employee Shift Schedule in Excel
Styrmir Masson
5 min read
Customer retention
How to Attract More Customers to Your Business
How to Attract More Customers to Your Business
Brett Smith
5 min read
Two women looking at the paperwork
Payslip explained
Payslip explained
Styrmir Masson
16 min read
People sitting in front of the restaurant
KPIs Every Restaurant Manager Should Measure
KPIs Every Restaurant Manager Should Measure
Kevin Ryan
6 min read
Customer retention blog
Planday to be acquired by Xero
Planday to be acquired by Xero
Christian Brøndum
5 min read
Create worksheet header
How to Create a Work Schedule: The Complete Guide
How to Create a Work Schedule: The Complete Guide
Nikki Thorpe
20 min read
Old people
Creating The Best Work Schedule For Your Healthcare Team
Creating The Best Work Schedule For Your Healthcare Team
Jonne Tanskanen
5 min read
3 people making a toast
5 Quick tips bar managers need to motivate staff
5 Quick tips bar managers need to motivate staff
Dom Hopkinson
5 min read
Customer retention blog
Restaurant Employee Handbook: How to Write Yours
Restaurant Employee Handbook: How to Write Yours
Dom Hopkinson
5 min read
Business managementArrow iconArrow icon hover
Female waiter cleaning bar table
Managing staff shortages
Managing staff shortages
Dom Hopkinson
8 mins
Hands holding open 24/7 sign
What is a continental shift pattern?
What is a continental shift pattern?
Dom Hopkinson
7 mins
Cartoon view of London
Update on Brexit – August 2021
Update on Brexit – August 2021
Jacob Pyndt
Healthcare worker talking to senior people
4 lessons from the digital transformation of these care providers
4 lessons from the digital transformation of these care providers
Kevin Ryan
Variety of food on a table
How tracking costs and revenue took the guess-work out of a Copenhagen restaurant’s planning
How tracking costs and revenue took the guess-work out of a Copenhagen restaurant’s planning
Dom Hopkinson
5 min read
Woman at the restaurant
Why running a seasonal business is different than any other kind of business
Why running a seasonal business is different than any other kind of business
Styrmir Masson
5 min read
Blue background
4 Difficult callers – Here’s what your call center agents should say to them
4 Difficult callers – Here’s what your call center agents should say to them
Dom Hopkinson
5 min read
Customer retention blog
6 Leadership skills every restaurant manager must have
6 Leadership skills every restaurant manager must have
Kevin Ryan
5 min read
Person on a gym
Should I train my current employees or hire new skilled workers?
Should I train my current employees or hire new skilled workers?
Styrmir Masson
5 min read
Customer retention blog
How To Create A Payslip
How To Create A Payslip
Brett Smith
5 min read
Customer retention blog
Why giving your team feedback is so important
Why giving your team feedback is so important
Styrmir Masson
5 min read
People talking to each other in a room
5 Types of difficult customers – and how to handle them
5 Types of difficult customers – and how to handle them
Brett Smith
5 min read
A car on a road with sea on the background
The New Danish Holiday Act
The New Danish Holiday Act
Nikki Thorpe
5 min read
Customer retention
How to Attract More Customers to Your Business
How to Attract More Customers to Your Business
Brett Smith
5 min read
People smiling and pointing fingers on a board
11 Ways to Make the Most of Your Standup Meetings
11 Ways to Make the Most of Your Standup Meetings
Nikki Thorpe
5 min read
People sitting in front of the restaurant
KPIs Every Restaurant Manager Should Measure
KPIs Every Restaurant Manager Should Measure
Kevin Ryan
6 min read
Two women smiling and talking to each other
7 Ways to avoid communication breakdowns in your workplace
7 Ways to avoid communication breakdowns in your workplace
Nikki Thorpe
5 min read
Hands holding mobile phone
3 things COVID has taught us about staff communication
3 things COVID has taught us about staff communication
Nikki Thorpe
5 min read
A miniatures of different objects
3 things hospitality businesses should do for a strong summer
3 things hospitality businesses should do for a strong summer
Dom Hopkinson
5 min read
Woman in surgical hat and facemask
How to improve efficiencies with Care Home software
How to improve efficiencies with Care Home software
Dom Hopkinson
5 min read
The hand of a man who browses the web on a laptop
5 Essential tips to create a schedule for your small business
5 Essential tips to create a schedule for your small business
Dom Hopkinson
The maid makes the bed
How to engage hotel employees 
How to engage hotel employees 
Dom Hopkinson
A woman is lying on the couch and listening to music on headphones
What are the benefits of taking a shift break?
What are the benefits of taking a shift break?
Dom Hopkinson
Smiling man holds a phone in his hands
3 Surprising and innovative ways to use staff management software
3 Surprising and innovative ways to use staff management software
Dom Hopkinson
A pin on a map
How to manage multiple business locations effectively
How to manage multiple business locations effectively
Dom Hopkinson
5 min read
Waitress setting up a tables at restaurant
4 Tips to safely reopen in the “New Normal” for Hospitality
4 Tips to safely reopen in the “New Normal” for Hospitality
Dom Hopkinson
5 min read
Four clocks hanging on a wall
Figuring out the right 12-Hour shift schedule for your business
Figuring out the right 12-Hour shift schedule for your business
Dom Hopkinson
5 min read
Young male holding iPhone horizontally
How different countries have adapted to Digital Transformation
How different countries have adapted to Digital Transformation
Dom Hopkinson
5 min read
A person with phone
How far in advance should you give employees notice of their work schedule?
How far in advance should you give employees notice of their work schedule?
Dom Hopkinson
5 min read
A panorama of swimming pool
The future of hotels and the experiences your guests expect
The future of hotels and the experiences your guests expect
Dom Hopkinson
5 min read
Barriers placed on large indoor area
The most common barriers to communication in the workplace
The most common barriers to communication in the workplace
Dom Hopkinson
5 min read
Woman working on a laptop
4 Types of communication styles in the workplace
4 Types of communication styles in the workplace
Nikki Thorpe
5 min read
A woman smiling and holding a laptop
The best internal communication tools for your organisation
The best internal communication tools for your organisation
Dom Hopkinson
5 min read
Cartoon waves on blue background
What you missed from our expert COVID-19 UK hospitality webinar
What you missed from our expert COVID-19 UK hospitality webinar
Dom Hopkinson
5 min read
The door to the restaurant
COVID-19 + Hospitality: What is a staged re-opening?
COVID-19 + Hospitality: What is a staged re-opening?
Dom Hopkinson
5 min read
Man working on laptop in the restaurant
COVID-19 + Hospitality: What does ‘furlough’ mean for your business?
COVID-19 + Hospitality: What does ‘furlough’ mean for your business?
Dom Hopkinson
5 min read
A person writing a message on a phone
How to Develop a Winning Customer Experience Strategy
How to Develop a Winning Customer Experience Strategy
Brett Smith
5 min read
People icons set up next to each other
Customer Acquisition: The Complete Guide
Customer Acquisition: The Complete Guide
Brett Smith
20 min read
Restaurant employees
How to attract and hire seasonal employees
How to attract and hire seasonal employees
Jonne Tanskanen
5 min read
A laptop set up as background
How Planday and Tenzo work together
How Planday and Tenzo work together
Dom Hopkinson
5 min read
Five people
Employee Productivity: The Complete Guide
Employee Productivity: The Complete Guide
Styrmir Masson
20 min read
Staff member standing and holding documents
A hospitality business guide to surviving COVID-19
A hospitality business guide to surviving COVID-19
Brett Smith
5 min read
A woman standing in front of cash register
Coping with COVID-19: the essential tools your retail business needs right now
Coping with COVID-19: the essential tools your retail business needs right now
Jonne Tanskanen
5 min read
People on a bus
Getting back control under COVID-19: help for leisure businesses
Getting back control under COVID-19: help for leisure businesses
Jonne Tanskanen
5 min read
Person holding remote control
12 Customer Acquisition Channels and How to Choose the Right Ones
12 Customer Acquisition Channels and How to Choose the Right Ones
Jacob Pyndt
4 min read
Yellow banner
Customer Experience: The Ultimate Guide
Customer Experience: The Ultimate Guide
Brett Smith
15 min read
Pink background
Creating a Customer Acquisition Funnel Template For Your Business
Creating a Customer Acquisition Funnel Template For Your Business
Brett Smith
5 min read
Orange background
The Ultimate Guide to Managing People
The Ultimate Guide to Managing People
Styrmir Masson
15 min read
Green background
Employer Branding: The Complete Guide
Employer Branding: The Complete Guide
Nikki Thorpe
20 min read
Gratisal product on blue background
How Planday and Gratisal work together
How Planday and Gratisal work together
Dom Hopkinson
5 min read
People
Active vs. Passive Team Building — And Why You Need Both
Active vs. Passive Team Building — And Why You Need Both
Nikki Thorpe
5 min read
A laptop
The Best Employee Feedback Tools
The Best Employee Feedback Tools
Styrmir Masson
5 min read
A woman
What to Look for in a Scheduling App
What to Look for in a Scheduling App
Dom Hopkinson
5 min read
People in a cafe with laptops
Employee Engagement: The Complete Guide
Employee Engagement: The Complete Guide
Styrmir Masson
20 min read
Restaurant employees
How To Manage Your Restaurant’s Costs
How To Manage Your Restaurant’s Costs
Dom Hopkinson
5 min read
Team with rope
Team Building: The Complete Guide
Team Building: The Complete Guide
Nikki Thorpe
20 min red
Create worksheet header
How to Create a Work Schedule: The Complete Guide
How to Create a Work Schedule: The Complete Guide
Nikki Thorpe
20 min read
Old people
Creating The Best Work Schedule For Your Healthcare Team
Creating The Best Work Schedule For Your Healthcare Team
Jonne Tanskanen
5 min read
Blue background
How tech can improve employee satisfaction
How tech can improve employee satisfaction
Nikki Thorpe
18 min read
A calendar
Why use a shift planner
Why use a shift planner
Brett Smith
9 min read
Dinner
How to Be a Better Waiter or Waitress and Earn More Tips
How to Be a Better Waiter or Waitress and Earn More Tips
Dom Hopkinson
10 min read
Iphone
How to calculate your labour-to-cost ratio
How to calculate your labour-to-cost ratio
Dom Hopkinson
5 min read
A man
How to better predict customer flow
How to better predict customer flow
Brett Smith
9 min red
Animated lecture
How to scale your training and development programs
How to scale your training and development programs
Nikki Thorpe
7 min read
People
The ultimate guide to Millennials for the hospitality industry
The ultimate guide to Millennials for the hospitality industry
Dom Hopkinson
25 min read
Cafe workers
Are your employees as productive as they should be?
Are your employees as productive as they should be?
Nikki Thorpe
5 min read
time off
How to handle employee time off
How to handle employee time off
Nikki Thorpe
5 min read
Blue background
How to attract millennial customers
How to attract millennial customers
Brett Smith
5 min read
Woman and the waitress at the restaurant
How To Measure Customer Satisfaction Effectively
How To Measure Customer Satisfaction Effectively
Brett Smith
5 min read
Blue background
How much should you train your employees?
How much should you train your employees?
Nikki Thorpe
5 min read
A woman
5 Millennials explain how they want to be managed
5 Millennials explain how they want to be managed
Nikki Thorpe
5 min read
Customer retention blog
How to fire someone: A six-step action plan
How to fire someone: A six-step action plan
Nikki Thorpe
5 min read
Background
43% of hourly workers commit time theft – Here’s the solution
43% of hourly workers commit time theft – Here’s the solution
Nikki Thorpe
5 min read
Green background
The trick to successful restaurant workforce management
The trick to successful restaurant workforce management
Dom Hopkinson
5 min read
Blue background
3 Insider tips to a scalable growth marketing strategy
3 Insider tips to a scalable growth marketing strategy
Dom Hopkinson
5 min read
Blue background
4 reasons you need workforce management software
4 reasons you need workforce management software
Nikki Thorpe
5 min read
Customer retention blog
Restaurant Employee Handbook: How to Write Yours
Restaurant Employee Handbook: How to Write Yours
Dom Hopkinson
5 min read
Customer retention blog
5 Tips for managing your restaurant staff
5 Tips for managing your restaurant staff
Dom Hopkinson
5 min read
LeadershipArrow iconArrow icon hover
Woman at the restaurant
Why running a seasonal business is different than any other kind of business
Why running a seasonal business is different than any other kind of business
Styrmir Masson
5 min read
Customer retention blog
6 Leadership skills every restaurant manager must have
6 Leadership skills every restaurant manager must have
Kevin Ryan
5 min read
Person on a gym
Should I train my current employees or hire new skilled workers?
Should I train my current employees or hire new skilled workers?
Styrmir Masson
5 min read
Customer retention blog
Why giving your team feedback is so important
Why giving your team feedback is so important
Styrmir Masson
5 min read
Customer retention blog
Team dynamics: How to solve the 4 most common team conflicts
Team dynamics: How to solve the 4 most common team conflicts
Styrmir Masson
5 min read
A panorama of swimming pool
The future of hotels and the experiences your guests expect
The future of hotels and the experiences your guests expect
Dom Hopkinson
5 min read
Barriers placed on large indoor area
The most common barriers to communication in the workplace
The most common barriers to communication in the workplace
Dom Hopkinson
5 min read
People writing on whiteboard
What is HR cost optimization?
What is HR cost optimization?
Dom Hopkinson
5 min read
Restaurant employees
How to attract and hire seasonal employees
How to attract and hire seasonal employees
Jonne Tanskanen
5 min read
A laptop set up as background
How Planday and Tenzo work together
How Planday and Tenzo work together
Dom Hopkinson
5 min read
People
Active vs. Passive Team Building — And Why You Need Both
Active vs. Passive Team Building — And Why You Need Both
Nikki Thorpe
5 min read
A laptop
The Best Employee Feedback Tools
The Best Employee Feedback Tools
Styrmir Masson
5 min read
A boy with a microphone
How to pimp your communication in a fast-growing business
How to pimp your communication in a fast-growing business
Dom Hopkinson
5 min read
The balls
Scaling an Engineering Team in a Fast Growth, VC-Backed Business
Scaling an Engineering Team in a Fast Growth, VC-Backed Business
Dom Hopkinson
8 min read
Blue background
How tech can improve employee satisfaction
How tech can improve employee satisfaction
Nikki Thorpe
18 min read
Iphone
How to calculate your labour-to-cost ratio
How to calculate your labour-to-cost ratio
Dom Hopkinson
5 min read
A woman in kitchen
How the government can support the hospitality sector after Brexit
How the government can support the hospitality sector after Brexit
Nikki Thorpe
5 min read
A man smiling
What the government can do to help the hospitality industry before and after Brexit
What the government can do to help the hospitality industry before and after Brexit
Nikki Thorpe
4 min read
A cup
7 ways to become irreplaceable as a manager
7 ways to become irreplaceable as a manager
Nikki Thorpe
Balance
How busy managers can achieve work-life balance
How busy managers can achieve work-life balance
Nikki Thorpe
read 10 min
Animated lecture
How to scale your training and development programs
How to scale your training and development programs
Nikki Thorpe
7 min read
People
The ultimate guide to Millennials for the hospitality industry
The ultimate guide to Millennials for the hospitality industry
Dom Hopkinson
25 min read
Blue background
4 mistakes to avoid when onboarding employees
4 mistakes to avoid when onboarding employees
Nikki Thorpe
5 min read
Background
4 Easy ways to motivate your employees
4 Easy ways to motivate your employees
Kristina Loncar
5 min read
Blue background
5 Science-proven productivity hacks for managers
5 Science-proven productivity hacks for managers
Nikki Thorpe
5 min read
Blue background
How much should you train your employees?
How much should you train your employees?
Nikki Thorpe
5 min read
A woman
5 Millennials explain how they want to be managed
5 Millennials explain how they want to be managed
Nikki Thorpe
5 min read
Blue background
Everything you need to know about employee happiness and retention
Everything you need to know about employee happiness and retention
Nikki Thorpe
5 min read
Customer retention blog
How to fire someone: A six-step action plan
How to fire someone: A six-step action plan
Nikki Thorpe
5 min read
Animated man with telescope
How to Hire and Onboard Employees: The Complete Guide
How to Hire and Onboard Employees: The Complete Guide
Nikki Thorpe
15 min read
3 people making a toast
5 Quick tips bar managers need to motivate staff
5 Quick tips bar managers need to motivate staff
Dom Hopkinson
5 min read
Customer retention blog
5 Tips for managing your restaurant staff
5 Tips for managing your restaurant staff
Dom Hopkinson
5 min read
ProductivityArrow iconArrow icon hover
Customer retention blog
How To Create A Payslip
How To Create A Payslip
Brett Smith
5 min read
Green excel icons
Free Employee Shift Schedule in Excel
Free Employee Shift Schedule in Excel
Styrmir Masson
5 min read
A car on a road with sea on the background
The New Danish Holiday Act
The New Danish Holiday Act
Nikki Thorpe
5 min read
Two women smiling and talking to each other
7 Ways to avoid communication breakdowns in your workplace
7 Ways to avoid communication breakdowns in your workplace
Nikki Thorpe
5 min read
Woman in surgical hat and facemask
How to improve efficiencies with Care Home software
How to improve efficiencies with Care Home software
Dom Hopkinson
5 min read
The maid makes the bed
How to engage hotel employees 
How to engage hotel employees 
Dom Hopkinson
A woman is lying on the couch and listening to music on headphones
What are the benefits of taking a shift break?
What are the benefits of taking a shift break?
Dom Hopkinson
A pin on a map
How to manage multiple business locations effectively
How to manage multiple business locations effectively
Dom Hopkinson
5 min read
Young male holding iPhone horizontally
How different countries have adapted to Digital Transformation
How different countries have adapted to Digital Transformation
Dom Hopkinson
5 min read
A person with phone
How far in advance should you give employees notice of their work schedule?
How far in advance should you give employees notice of their work schedule?
Dom Hopkinson
5 min read
Barriers placed on large indoor area
The most common barriers to communication in the workplace
The most common barriers to communication in the workplace
Dom Hopkinson
5 min read
People writing on whiteboard
What is HR cost optimization?
What is HR cost optimization?
Dom Hopkinson
5 min read
Restaurant employees
How to attract and hire seasonal employees
How to attract and hire seasonal employees
Jonne Tanskanen
5 min read
Five people
Employee Productivity: The Complete Guide
Employee Productivity: The Complete Guide
Styrmir Masson
20 min read
Online meeting
5 steps to to keep your team motivated and productive in lockdown
5 steps to to keep your team motivated and productive in lockdown
Nikki Thorpe
5 min read
Gratisal product on blue background
How Planday and Gratisal work together
How Planday and Gratisal work together
Dom Hopkinson
5 min read
A tablet
New Feature to Power Your Punch Clock
New Feature to Power Your Punch Clock
Cristina Niculescu
5 min read
Woman writing on the tablet
How to Schedule Your Staff Effectively
How to Schedule Your Staff Effectively
Nikki Thorpe
5 min read
Blue background
5 kinds of tools your restaurant needs to start using now
5 kinds of tools your restaurant needs to start using now
Dom Hopkinson
5 min read
Iphone
How to calculate your labour-to-cost ratio
How to calculate your labour-to-cost ratio
Dom Hopkinson
5 min read
Customer retention blog
7 of the most frequently asked questions about Planday
7 of the most frequently asked questions about Planday
Julia Judge
5 min read
A woman
3 Weird ways to boost your productivity
3 Weird ways to boost your productivity
Nikki Thorpe
7 min read
Customer retention blog
Top 5 restaurant management books
Top 5 restaurant management books
Dom Hopkinson
5 min read
TechArrow iconArrow icon hover
Circles placed on one picture
Planning Metrics and how to detect cycles
Planning Metrics and how to detect cycles
Andreas Thiele
15 minutes
Customer retention blog
Planday to be acquired by Xero
Planday to be acquired by Xero
Christian Brøndum
5 min read