How to better attract repeat customers with the right technology

How to better attract repeat customers with the right technology

This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Sjeel Koster, Head of marketing EMEA at Lightspeed ePOS. Traditional hotels are quickly becoming a thing of the past. Today, holidaymakers are looking for a more cost-effective, flexible and private experience with their stay. Guests are … Continued

How To Use Tech To Simplify Information Flows To Drive Efficiency

How To Use Tech To Simplify Information Flows To Drive Efficiency

This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Edward Hallett , the UK Managing Director of iZettle Half of Britain’s food is imported and about 30% comes from the EU. A quarter of the 3 million people in Britain’s hospitality sector are EU nationals. … Continued

Marketing your business to “staycationers”

Marketing your business to “staycationers”

This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Sally Raith-Riches, who is the Group Director of Sales Foxhills Club and Resort. Consumers are looking for ‘experiences’ on their holidays, and providing that, we believe, is central to encouraging active families to vacation in the … Continued

Creating competitive advantage during uncertain times

Creating competitive advantage during uncertain times

This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Planday’s Chief Commercial Officer, John Coldicutt. While the details and implications of Brexit are still unclear, the real question is how severe the impact on the hospitality industry will be. As a consequence, operating as efficiently … Continued

Rethinking service at every level of your restaurant

Rethinking service at every level of your restaurant

This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Mark McCafferty, Head of Operations at Saga Japanese Restaurants One of our biggest challenges post Brexit has been stability and consumer confidence. When the pound dropped in value, many families stopped eating out as much. On top of … Continued

Flexible staffing offers a solution to the recruitment risks of Brexit

Flexible staffing offers a solution to the recruitment risks of Brexit

This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Jack Beaman, Co-Founder and CEO of Syft. Every hospitality business requires skilled, dedicated staff on both sides of house. A recent survey estimated that there’ll be a “recruitment crisis” and an annual shortage of 60,000 workers … Continued

Building a positive work culture post-Brexit

Building a positive work culture post-Brexit

This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Rupert Power, the founder of Sophie’s Steakhouse and Bar. Initially, Brexit caused quite a bit of uncertainty for our staff. Our non-management staff are about 70% EU citizens and about 30% of our managerial staff are EU … Continued

Rethinking service at every level of your restaurant

Rethinking service at every level of your restaurant

This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Mark McCafferty, who is the Head of Operations at Saga Japanese Restaurants One of our biggest challenges post Brexit has been stability and consumer confidence. When the pound dropped in value, many families stopped eating out as much. … Continued

Ensuring hospitality staff see the industry as a viable long-term career path

Ensuring hospitality staff see the industry as a viable long-term career path

This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by the Chief Executive of the Institute of Hospitality, Peter Ducker. Hospitality is a global and growing industry: it is the UK’s fourth largest employer representing 10% of the nation’s workforce, 6% of businesses and 5% of … Continued

Planday finds one in ten hospitality workers are considering leaving the UK due to Brexit

Planday finds one in ten hospitality workers are considering leaving the UK due to Brexit

Planday’s mission is to empower businesses by making the relationship between hourly workers and their managers more efficient, transparent and productive— which ultimately leads to better business returns. But that relationship has come under immense strain in the UK since the Brexit vote. According to the BHA 2017 Labour Migration Report, Brexit will cause a … Continued