When it comes to round-the-clock shifts, 2020 has completely changed things for many workplaces. From healthcare teams on the frontline of COVID to supermarket workers restocking in the wake of panic-buying customers, more and more businesses need employees at work 24/7. As we adapt to business as unusual, what’s the best way to make it … Continued
It’s 2020 and the case for digitisation has been made. Instead of wasting time debating the merits of implementing new tools, stand out from the crowd by adapting the way you run your business. Here’s an in-depth look at how digital transformation can help your business, including examples from countries that are doing it right. … Continued
Experience is everything – for many consumers this is especially true when it comes to Christmas. Create a great experience for your retail customers and you can simultaneously make them happy while you grow your business. That’s a win-win! Here’s a closer look at why the customer experience is so important and how you can … Continued
30 October 2020 On 31 January 2020, the UK’s withdrawal agreement from the EU came into force. There has not been any agreement about data privacy equivalency between the UK and the EU, and in line with recent ECJ rulings and industry experts, we expect a long transition period. Planday is taking two steps … Continued
Cast your mind back a few months and the state of the global hospitality market right now seems unthinkable. So as we emerge from a summer like no other, here are the numbers and knowhow you need to manage your hospitality business right now. There is cause for optimism That’s probably not a statement you … Continued
What is your rent or mortgage payment every month? How much, on average, do you spend on groceries each week? The answers to the above should come to you easily because those answers are important information that help you plan your life. Now, do you know your average labour-to-cost ratio for your business? Has anyone … Continued
As hospitality operators start to re-open and customers – according to the latest numbers from Forbes – report missing dining out the most of anything during lockdown, a crucial sector often needs inclusion in the analysis: hotels. With new analysis from McKinsey suggesting a recovery is as far away as 2023, we called in the … Continued
How important would you say technical skills are to a team? No matter what, the most important factor of success in your team is communication. Which is mad, because the success of a company depends on communication. Whether it is on a major project that will take 10 months or a quick team meeting reviewing … Continued
Merriam-Webster defines “manager” as “a person who directs a team or athlete.” If a new manager were to only use this as their guide when managing people, they would probably do ok. They may achieve some success by being put into an easy situation (hard-working team, effective boss, etc.). They may simply create a bunch … Continued
“Why have we not done this yet?” In these strange times, I guarantee this question gets asked a lot in company meeting rooms across the world. We are now living in a world-wide pandemic that has changed businesses across many industries. We have had to quickly learn to adapt to the current environment because what … Continued
