Resources

To paint a clearer picture of today’s millennials, we’ve created three imaginary personas. These fictional personas showcase the diversity of this generation, and highlight the varying motives of people in this age group

As a manager, you must meet your employees’ needs for time off while keeping your business adequately staffed. That can be a challenge, but careful planning and the right tools will make it a whole lot easier

Measuring customer satisfaction

Learn how to effectively use customer data as part of your customer retention strategy in the fitness industry

But how can you keep your employees from seeking out greener pastures? The following ideas can help

Firing someone is never easy. You don’t want to hurt someone’s career, their self-esteem, or their livelihood

This guide will also show you how to deliver on the expectations your new hires might have and how you can set them up for long-term success at your workplace

Motivate staff and make their day fun, inspiring and unique. Try these quick tips and be the best bar manager in town

An employee handbook is one of the most efficient ways of training your employees in following the right procedures

It’s your job as a restaurant owner or manager to make sure that your staff will give your customers a good dining experience and it doesn’t have to be a difficult task