Articles
Get the insights you need from the experts at Planday
You know you will meet them one day. Perhaps you have already met them. But did you handle them appropriately?
Customer service expert LeeAnne Homsey shares advice on how to improve customer service satisfaction. LeeAnne has more than 30 years of experience in the restaurant industry
How to develop a winning customer experience strategy
In this guide to customer experience we’ll look at definitions, why it’s important and how to implement effective customer experience (or CX)
Learn how to effectively use customer data as part of your customer retention strategy in the fitness industry
It’s your job as a restaurant owner or manager to make sure that your staff will give your customers a good dining experience and it doesn’t have to be a difficult task