Right people, right place, right time is actually much more complex than it sounds. 

As Planday’s CTO Chris Micklethwaite explains, more than 1 billion gig economy and shift workers have demanding and dynamic lives that need a simple solution to make it all work.

Planday is all about relieving the burden of manual scheduling and making it easier — and a whole lot less time-consuming — to efficiently fill time slots with the right employees. 

“Our platform helps businesses engage better with their employees and our mobile app helps those people manage their working lives,” Chris says. “But we want to do more than that.”

Planday’s main feature relieves the burden of manual scheduling which saves a manager time and money, as well as reducing stress. Working closely with a local university and PhD students who are specialists in their area, we are introducing new thinking for managing the practicalities of how people work.

So how do we do it? With progressively innovative technology solutions optimised for happier managers and team members. Here are four of them.

1. Collaborative Scheduling | Empowered employees

Planday Shift swap feature on device

Nobody knows more about what employees want their schedules to look like than the employees themselves. 

Enter system scheduling, which transfers the responsibility for assigning time slots from managers and administrators to the people who are actually going to be working those shifts.

“This removes the admin burden from managers, administrators and people who are managing the workforce and are typically used to using more manual scheduling tools,” Chris says. 

System scheduling is a toolbox for empowering employees, with multiple resources, to manage their shifts and their calendars with ease. 

Employees can bid for shifts they want, swap shifts without the need for manager oversight, and have more of a voice in when they work (and when they don’t).

2. Auto Scheduling | Hours, not days

Auto Scheduling feature in Planday

Picture this: a manager has 250 shifts a week to fill, with strict constraints over how often each of their employees can work every day, week, and month. 

This type of tricky logic problem is one many administrators face, and one which requires a huge commitment to sort out week after week.

Planday’s auto scheduling tool, launching soon, fills slots according to a set template, with the ability for shifts to be swapped and modified as needed. 

Chris says even with only its most basic functionalities in place, auto scheduling takes a task that would normally require a few days of work and reduces it down to just a few hours.

“Many of our customers have large numbers of open shifts and need to schedule large numbers of employees, with lots of constraints around skills and availability,” Chris said.

“With auto-scheduling it takes no more than a couple of hours rather than days.”

3. Intelligent Scheduling | 90 per cent less work

Intelligent Scheduling on laptiop

AI (artificial intelligence) sounds cool but how does it relate to staffing?

In the future, Intelligent Scheduling will help you outsource your planning entirely to technology.

“Taking employee data such as skills and personal preferences, contracted hours and working time regulations — and potentially hundreds of other factors relevant to a business— Intelligent Scheduling will use machine learning to continuously optimise and improve the planning process,” Chris says. 

Everything from performance and preferences to weather and seasonality can be taken into account, as well as the legal and industry rules dictating how much time an individual employee can work, to create a predictive schedule

“It can prepare the shift with a summary and an overview that the manager can then approve accordingly,” Chris says. 

“Not only will Intelligent Scheduling save a huge amount of work, the results will be better for the employee, too. That’s a whole lot of time managers can spend on other major day-to-day tasks.”

4. Mobile Scheduling | Flexibility from your phone

Woman on the go using the Planday app

Empowered employees aren’t just scheduling better balanced shift work. 

The entire gig economy can benefit from Mobile Scheduling, which puts all the tools workers and managers need for managing their schedules right in their hand.

“We are providing a richer set of tools for people who are working in demanding and dynamic environments — in the gig economy and in shift-based businesses,” Chris says.  

Businesses that rely on gig workers can use mobile scheduling to drive engagement and support better relationships between themselves and the people who they work with. 

“This empowers people who are invested on both ends of the businesses, and is one of the simplest ways for gig employees to make sure they are able to work flexibly,” Chris says.

Gone are the days of manual spreadsheets and paper schedules posted on employee bulletin boards. Today’s best scheduling tools are those that automate the process and take the guesswork out of assigning the right people to the right jobs at the right times — for the right amount of money. 

And if you’re not putting them to work yet, there’s no better time than now to get started.



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