What is your rent or mortgage payment every month? How much, on average, do you spend on groceries each week? The answers to the above should come to you easily because those answers are important information that help you plan your life. Now, do you know your average labour-to-cost ratio for your business? Has anyone … Continued
As hospitality operators start to re-open and customers – according to the latest numbers from Forbes – report missing dining out the most of anything during lockdown, a crucial sector often needs inclusion in the analysis: hotels. With new analysis from McKinsey suggesting a recovery is as far away as 2023, we called in the … Continued
How important would you say technical skills are to a team? No matter what, the most important factor of success in your team is communication. Which is mad, because the success of a company depends on communication. Whether it is on a major project that will take 10 months or a quick team meeting reviewing … Continued
Merriam-Webster defines “manager” as “a person who directs a team or athlete.” If a new manager were to only use this as their guide when managing people, they would probably do ok. They may achieve some success by being put into an easy situation (hard-working team, effective boss, etc.). They may simply create a bunch … Continued
“Why have we not done this yet?” In these strange times, I guarantee this question gets asked a lot in company meeting rooms across the world. We are now living in a world-wide pandemic that has changed businesses across many industries. We have had to quickly learn to adapt to the current environment because what … Continued
No matter what your business does, all staff have to balance the time they can work and things like study, second jobs, childcare and other parts of life. As a manager, it can be tough to keep on top of the specific hours and days your staff can work. Our new feature is here to … Continued
How many results do you think there would be if you searched for the phrase “communication books for managers”? You may think hundreds, maybe even a thousand, but it is over 3,000. That’s because communication is a skill that is critical for a Manager’s success, and there are a lot of different opinions on how to … Continued
Can you believe the Apple iPhone has only been around for 13 years (debuted in 2007)? Think of how much the world has changed in those 13 years. The first iPhone did not have half the features it does now. Nor was it as essential to almost every part of life as it is now. … Continued
Whether you’re in HR at one of the world’s biggest brands or you’re the manager of a care home with 50 staff trying to make everything work, payroll is a task we all want to finish faster. By handpicking clever companies and platforms that eliminate human errors, streamline the payroll process and work with the … Continued
No two markets and no two hospitality businesses are responding to COVID-19 in the same way. But as the UK sets its mind to a safe re-opening in the coming weeks, we invited Tenzo Co-Founder Christian Mouysset into our recent UK hospitality webinar to dive into the data from around the world. Here’s what the … Continued
