It’s true, there really are 53 reasons why you should use workforce management software. A workforce management system is not just another program to install on your computer – it’s the whole package and it can handle everything online from HR to hour registration and scheduling in one single tool.
It’s our pleasure to introduce to you our guest blogger, LeeAnne Homsey. LeeAnne is a customer service expert from Connecticut, USA, with more than 30 years of experience in the restaurant industry.
While Excel is a very good tool for certain purposes, it is not designed for employee scheduling despite the fact that many still use it. To be honest, it’s an old-fashioned, inefficient and time-consuming tool to use for your employee scheduling – and in the end, you might as well be using pen and paper.
An employee can easily go to work in a good mood, do a good job and feel comfortable in his position. But it is the one who is innovative, passionate and engaged who will ensure that there is money in your cash register. It’s therefore necessary for you to spend time on setting some standards as to how you will encourage your employees.
Having an employee handbook is one of the most efficient ways of training your employees in following the right procedures. It functions both as a manual and as protection in any case of rift between you and your staff.
It doesn’t have to be difficult to cut away any unnecessary costs in your restaurant. With a few small adjustments, you can save a lot more than you think.
A successful and responsible restaurant manager uses Key Performance Indicators (KPIs) to find out if effort, time and money are being devoted correctly towards the restaurant’s goals.
If you can provide a better service than your local competitors, you will easily stand out in the crowd. It doesn’t matter if you have a small, medium or large restaurant – good customer service can turn your place into a success.
To turn your restaurant into a success, you have to stand out. And honestly, you don’t need to do a lot to make your place better than your local competitors’.
Your success as a restaurant manager has a lot to do with how well you can keep your staff happy. However, it’s easier said than done being on top of people management.
