5 Types of difficult customers – and how to handle them

5 Types of difficult customers – and how to handle them

You know you will meet them one day. Perhaps you have already met them. But did you handle them appropriately? The easiest ways to deal with difficult customers are to smile, nod and give in to their unreasonable demands, but there are ways that you can stay in control and not let them ruin your day, your customer service standards or your reputation.

4 Ways to optimize your menu + 1 reminder

4 Ways to optimize your menu + 1 reminder

Did you know that your menu is one of the best profit-making tools you have? We have found four clever tricks that will lead your customers to the items that you want them to buy. Plus, we remind you of a very important task that many restaurants seem to forget. 

Tired of wasting time on paperwork? Here’s how to fix it

Tired of wasting time on paperwork? Here’s how to fix it

Endless paperwork wastes your time and keeps you away from what’s really fun about running a restaurant. So why not get rid of it and go all in on technology?

The easiest way to create your restaurant employee handbook

The easiest way to create your restaurant employee handbook

One of the best ways of keeping your staff happy and content is by having an employee handbook securing proper working conditions. But how do you make sure you cover everything? Well, we have a great tip for you on how to make the process of creating the handbook quick and simple.

Press release: Creandum invests $3.75m in Danish company Planday

Press release: Creandum invests $3.75m in Danish company Planday

Planday, the leading software-as-a-service solution for employee scheduling has raised 3.75 million USD (25 million SEK) from Creandum. Previously, Creandum has backed companies such as Spotify, iZettle, VideoPlaza, Vivino and Autobutler, and has played an important role in their international success. The funding will be spent on expanding Planday to international markets. 

Are you ensuring proper working conditions for your employees?

Are you ensuring proper working conditions for your employees?

Today, people from all over the world gather to mark the workers’ fight for better working conditions on the labor market, and Planday plays an important role in securing proper working conditions via a very special feature.

Need more time? Let employees do HR management

Need more time? Let employees do HR management

You don’t have to do all the HR work on your own. Planday enables you to share your HR tasks with your employees and makes your work processes much more collaborative. By making your employees responsible for some of the administrative tasks, you will be getting more time to focus on developing your business and staying ahead of your competitors. 

Work smarter. Work faster. With Planday’s reporting function.

Work smarter. Work faster. With Planday’s reporting function.

We believe that Planday is the best workforce scheduling solution on the market as it will save you time and money on more than just employee scheduling. In this blog post, we will point out the benefits of a function that will enable you to work smarter and is one of the most popular features among our customers.

4 Reasons you need workforce management software

4 Reasons you need workforce management software

It’s true, there really are 53 reasons why you should use workforce management software. A workforce management system is not just another program to install on your computer – it’s the whole package and it can handle everything online from HR to hour registration and scheduling in one single tool. 

7 Tips for better customer satisfaction in your restaurant

7 Tips for better customer satisfaction in your restaurant

It’s our pleasure to introduce to you our guest blogger, LeeAnne Homsey. LeeAnne is a customer service expert from Connecticut, USA, with more than 30 years of experience in the restaurant industry.