Fitness special – How to use customer data

Fitness special – How to use customer data

Gyms and other fitness-related businesses are subject more than most industries to cyclical consumer patterns. On January 1st, new gym goers sign up in droves; however, as the year progresses, not all of these fitness fans stick around. Learn to avoid churn and influence your customers’ behavior by using customer data to your advantage. We’ll … Continued

5 Simple Halloween marketing tips for retailers

5 Simple Halloween marketing tips for retailers

Are you still not ready for Halloween? Get some quick marketing tips from Walmart, Sephora and other successful retailers to increase sales today. 

6 Leadership skills every restaurant manager must have

6 Leadership skills every restaurant manager must have

To become a successful restaurant manager, you need to be on top of many different tasks. Check out which skills every restaurant leader must have. Do you have them? 

3 Insider tips to a scalable growth marketing strategy

3 Insider tips to a scalable growth marketing strategy

Meet Christian. He knows everything there is to know about marketing. He will tell you how to become a successful marketer and how to get started on the newest and smartest marketing strategy. Get all the tips and trick right here.

Planday’s Project Manager: “A strong team means a strong product.”

Planday’s Project Manager: “A strong team means a strong product.”

This is Planday’s project manager, Sigrid. She reveals how Pepsi, kebab, 90s music and agile work methods result in a strong team delivering a clever employee scheduling solution. And we talk stereotypes, as we ask her what it’s like to be the sole woman in a team of men. 

Simple tips to pick up restaurant sales this summer

Simple tips to pick up restaurant sales this summer

For many businesses, sales tend to run a bit slower than usual during these hot summer days. But not necessarily for restaurants. This is your time to get the thirsty and hungry tourists and locals to come by and get a little extra treat. Check out these simple tips to pick up sales right now. 

Planday’s UX Designer: “Our users motivate me to make a difference”

Planday’s UX Designer: “Our users motivate me to make a difference”

Want to meet one of the people behind the Planday brand? Say hi to Andreas. He is our design magician, making a complex system simple to use and beautiful to look at. He will tell you what it takes to design a quality product – and reveal what Planday users can expect from the system in the future.

4 Difficult callers – Here’s what your call center agents should say to them

4 Difficult callers – Here’s what your call center agents should say to them

“I’ve had enough of you… Fix my problem now! … I demand to speak to your superior…” Every call center agent will have to deal with an unreasonable customer at some point. The big question is: how should they deal with difficult callers without putting your good reputation on the line?

5 Quick tips bar managers need to motivate staff

5 Quick tips bar managers need to motivate staff

The requirements for a bar manager are higher than ever before. Bars are popping up on every street corner, all offering better service, cheaper drinks or more exciting events. So how do you stand out in the crowd? Start with your employees – motivate them and make their day fun, inspiring and unique. Try these quick tips and be the best bar manager in town.

5 Types of difficult customers – and how to handle them

5 Types of difficult customers – and how to handle them

You know you will meet them one day. Perhaps you have already met them. But did you handle them appropriately? The easiest ways to deal with difficult customers are to smile, nod and give in to their unreasonable demands, but there are ways that you can stay in control and not let them ruin your day, your customer service standards or your reputation.