No matter what your business does, all staff have to balance the time they can work and things like study, second jobs, childcare and other parts of life. As a manager, it can be tough to keep on top of the specific hours and days your staff can work. Our new feature is here to … Continued
How many results do you think there would be if you searched for the phrase “communication books for managers”? You may think hundreds, maybe even a thousand, but it is over 3,000. That’s because communication is a skill that is critical for a Manager’s success, and there are a lot of different opinions on how to … Continued
Can you believe the Apple iPhone has only been around for 13 years (debuted in 2007)? Think of how much the world has changed in those 13 years. The first iPhone did not have half the features it does now. Nor was it as essential to almost every part of life as it is now. … Continued
Whether you’re in HR at one of the world’s biggest brands or you’re the manager of a care home with 50 staff trying to make everything work, payroll is a task we all want to finish faster. By handpicking clever companies and platforms that eliminate human errors, streamline the payroll process and work with the … Continued
No two markets and no two hospitality businesses are responding to COVID-19 in the same way. But as the UK sets its mind to a safe re-opening in the coming weeks, we invited Tenzo Co-Founder Christian Mouysset into our recent UK hospitality webinar to dive into the data from around the world. Here’s what the … Continued
For big brands like YO!, re-opening post the COVID-19 pandemic is more than an already-challenging question of balancing rotas, furlough and payroll, it will involve the redesign of hundreds of restaurants to allow for social distancing, a re-education of thousands of staff and new ways of working in different markets around the world, depending on … Continued
While the lockdown changed the way so many of us go about our everyday, for hospitality businesses like Barak Peled’s Morso in London, the fast-pace of the change also meant changing the products the restaurant offers, communicating more frequently with staff, customers and supporters and leveraging partnerships as a way to build and sustain business … Continued
As hospitality businesses prepare for the gradual re-opening as restrictions begin to ease, we invited business consultant James McLean from Planday partner Truffle Hunting to an expert webinar to share his tips and tricks for opening safely and strongly. James reckons you need to think about three key parts of your re-opening strategy: your revenue, … Continued
Just a few months ago it seems none of us had heard the word ‘furlough’. But as the UK Government outlined its COVID-19 support package — which you can read more about here to see what it means for your business — ‘furlough’ became a very important part of many business’ strategy to survive the … Continued
There’s no doubt that a stellar customer experience (CX) is necessary for brand success. And to make it happen, you’re going to need a winning strategy. Competition is fierce out there. Today’s consumers have higher expectations for their interactions with brands, and in most cases, plenty of other options if they decide to jump ship. … Continued
