10 Tips for hospitality managers: How to retain loyal customers

10 Tips for hospitality managers: How to retain loyal customers

Did you know that it costs 5 to 8 times more to gain a new customer as opposed to retaining your existing ones? These 10 tips will show you how you build a loyal customer base.

Press release: Former global Just-East CEO to invest in Planday

Press release: Former global Just-East CEO to invest in Planday

In 2014, when Creandum invested in Planday, they kept a part of the investment open for the right co-investor. And that was Klaus Nyengaard, who worked hard to build and internationalise the takeaway concept Just-Eat. Planday will now use his experience to continue the growth.

4 Quick tips to boost your restaurant on social media

4 Quick tips to boost your restaurant on social media

You don’t need a full-time employee to manage your social media marketing. Here are some simple tips that with very little effort will boost your restaurant brand online in no time – including one social platform that is actually very important but tends to be forgotten. 

A tech revolution is coming to the hospitality industry – but are you ready?

A tech revolution is coming to the hospitality industry – but are you ready?

A recent debate is raising the question of how fit the hospitality industry is for technology tools. Still more user-friendly and extremely smart systems are popping up every day, ready to make the life of a busy hospitality owner and manager much easier. But is the industry ready to discard old habits and take on new systems?

The trick to successful restaurant workforce management

The trick to successful restaurant workforce management

Restaurants worldwide are faced with the same daily challenges: tough competition is squeezing budgets, forcing each eatery to strive to be better than the one next door. With constant access to brutally honest reviews on social media, customers have never had better opportunities to go somewhere else to get a unique dining experience, resulting in a high demand for innovation. So how do you put your business one step ahead of the others? One of London’s most popular restaurant chains found a way.

Why are small & medium businesses still afraid of technology?

Why are small & medium businesses still afraid of technology?

Our research shows that more than 80% of managers in small and medium-sized businesses still use pen, paper and spreadsheets as their primary tools to handle workforce management. Those tools might seem like easy solutions but the reality is that SMBs end up spending a great deal of time on internal administration rather than on business development, resulting in lost opportunities and money.

Employee motivation: 5 Tips to a successful team

Employee motivation: 5 Tips to a successful team

Having a happy, motivated and productive team is key to excellent customer service, maintaining sales and controlling costs. Your team can be your point of differentiation so what is the secret to keeping your team engaged, motivated and eager to please you and your customers? Here are my top 5 tips for any hospitality or leisure business.

7 Things you should do for a relaxing Christmas

7 Things you should do for a relaxing Christmas

Christmas is just around the corner but are you prepared to leave the office to take a few days off? Emails, phone calls and texts will probably still tick in while you’re enjoying a quiet time with your family, and you need to fight the urge to constantly be on your phone and your computer. Here are some simple tips to leave work at work during the holidays.

8 Tips to promote your restaurant’s Christmas menu

8 Tips to promote your restaurant’s Christmas menu

It’s Christmas time which means you’ll be rubbing your hands in glee at the prospect of increased sales – hopefully yes, but not always. Here are some thoughts you may want to consider to attract more customers to your restaurant this holiday season.

New Planday app makes mobile scheduling smarter

New Planday app makes mobile scheduling smarter

We know that all of our users have been eagerly anticipating it, and we are proud to say that you don’t have to wait much longer! From mid-November, everyone with access to the Planday schedule can see the full shift schedule in the Planday app. But that’s not all…