Planday’s Project Manager: “A strong team means a strong product.”

Planday’s Project Manager: “A strong team means a strong product.”

This is Planday’s project manager, Sigrid. She reveals how Pepsi, kebab, 90s music and agile work methods result in a strong team delivering a clever employee scheduling solution. And we talk stereotypes, as we ask her what it’s like to be the sole woman in a team of men. 

Simple tips to pick up restaurant sales this summer

Simple tips to pick up restaurant sales this summer

For many businesses, sales tend to run a bit slower than usual during these hot summer days. But not necessarily for restaurants. This is your time to get the thirsty and hungry tourists and locals to come by and get a little extra treat. Check out these simple tips to pick up sales right now. 

6 Tips on how to stay efficient during the holiday season

6 Tips on how to stay efficient during the holiday season

Are you the last man standing in the office, while everyone else is sipping mai-tais? Then read these 6 tips on how to stay efficient during the holiday season.

3 Retail tips that stop profit loss

3 Retail tips that stop profit loss

Inventory is a big piece of the puzzle. So is turnover. And we can’t forget salary reporting. Sometimes even the most confident of retailers can fail. Jane’s new spring merchandise flopped after 6 months, thus she lost over 50% on ROI. John didn’t keep a hawk eye on his inventory and as a result, the store’s turnover score was under 2.0. Maria didn’t keep track of her employee clock-ins which skyrocketed major salary costs. Whatever scenario it may be, we’re sharing the key retail habits that counteract profit leaks. 

Planday’s UX Designer: “Our users motivate me to make a difference”

Planday’s UX Designer: “Our users motivate me to make a difference”

Want to meet one of the people behind the Planday brand? Say hi to Andreas. He is our design magician, making a complex system simple to use and beautiful to look at. He will tell you what it takes to design a quality product – and reveal what Planday users can expect from the system in the future.

Planday customer success story: Eunice Nielsen with CityCallCenter

Planday customer success story: Eunice Nielsen with CityCallCenter

It’s around 8am and Eunice is about to sip her coffee. Her team of girls are already chatting away on their headsets assisting customers and clients. “So much to do and so little time,” Eunice thinks, like every call center manager’s first thought in the morning. It’s been quite the journey for Eunice Nielsen since 2006.

4 Difficult callers – Here’s what your call center agents should say to them

4 Difficult callers – Here’s what your call center agents should say to them

“I’ve had enough of you… Fix my problem now! … I demand to speak to your superior…” Every call center agent will have to deal with an unreasonable customer at some point. The big question is: how should they deal with difficult callers without putting your good reputation on the line?

Creandum: “It’s obvious why we chose Planday”

Creandum: “It’s obvious why we chose Planday”

Despite the fact that it is old news by now that Creandum is investing millions of dollars in Planday, we are still super excited about it. But why did Creandum choose Planday out of hundreds of possible investments? The answer is quite simple.

5 Quick tips bar managers need to motivate staff

5 Quick tips bar managers need to motivate staff

The requirements for a bar manager are higher than ever before. Bars are popping up on every street corner, all offering better service, cheaper drinks or more exciting events. So how do you stand out in the crowd? Start with your employees – motivate them and make their day fun, inspiring and unique. Try these quick tips and be the best bar manager in town.

4 Survival tips every call center manager needs to know

4 Survival tips every call center manager needs to know

Your agent blames her poor quota on a bad batch of customers. A “not-so-nice” customer spams your call center’s Facebook page with rage. Another employee didn’t get the memo about the shift swap. And you didn’t even get a chance to drink your coffee. Oh boy, another long day ahead…