Planday customer success story: Eunice Nielsen with CityCallCenter

Planday customer success story: Eunice Nielsen with CityCallCenter

It’s around 8am and Eunice is about to sip her coffee. Her team of girls are already chatting away on their headsets assisting customers and clients. “So much to do and so little time,” Eunice thinks, like every call center manager’s first thought in the morning. It’s been quite the journey for Eunice Nielsen since 2006.

Opening a restaurant: “I was paralyzed by fear”

Opening a restaurant: “I was paralyzed by fear”

Marita Lynn is going to open her restaurant this summer. Her first restaurant. She is extremely excited and can’t wait to share her passion for food, however, the journey hasn’t been without cuts and bruises. 

4 Reasons you need workforce management software

4 Reasons you need workforce management software

It’s true, there really are 53 reasons why you should use workforce management software. A workforce management system is not just another program to install on your computer – it’s the whole package and it can handle everything online from HR to hour registration and scheduling in one single tool. 

Top 5 restaurant management books

Top 5 restaurant management books

Three out of four all new businesses fail within two to three years – often due to lack of control. But it doesn’t have to be difficult to keep track of everything.