Why you should promote work-life balance in your workplace and how to do it

Why you should promote work-life balance in your workplace and how to do it

As a manager, you’ve probably seen lots of articles about work-life balance that are aimed at you. But don't overlook the fact that this issue also affects the hourly employees at your restaurant and the quality of their work. So why is work-life balance so important for your staff? And how can you encourage it … Continued
How to scale your training and development programs

How to scale your training and development programs

As your company grows or you start to open franchises, the challenges you face will become exponentially greater. Not only do you need new ways of managing employee schedules, juggling more complicated books and ensuring that you’re always fully stocked and ready for customers, you have to train all the new hires that come with … Continued
How tech can improve employee satisfaction

How tech can improve employee satisfaction

It can be a real challenge to know if your employees are truly satisfied or if they’re secretly plotting to make a move to another position in the near future. 16% of millennials are actively disengaged Turnover among Millennials alone costs the US Economy about $30.5 billion annually, according to Gallup, but your company doesn’t … Continued
The ultimate guide to Millennials for the hospitality industry

The ultimate guide to Millennials for the hospitality industry

Sometime around 1991, the word “Millennial” as it defines a generation came into usage. The word talks about anyone born after 1980, which can be summed as the population of young adults. Another important part of the definition of a Millennial is that they were growing up right along with digital technology and mass media. … Continued
How to handle workplace romances

How to handle workplace romances

According to various surveys, anywhere from about one-third to more than half of employees have dated someone they work with. But for HR professionals, dealing with workplace romances can be tricky. of male workers have dated a co-worker with higher rank Should your company put a damper on employee dating, or let love bloom – … Continued
Why you should care how much your employees sleep

Why you should care how much your employees sleep

As a savvy manager, you know that you'll deliver the best experience to customers when your team is also at their best. So you invest the time to give your employees feedback, help them build their skills and create a work culture that they love being part of. But after their shifts end and they … Continued
How to handle employee time off

How to handle employee time off

Your employees will be able to do their best work for you when they take time away from their jobs to rest and recharge. It’s also important for them to be able to use their time off in a way that helps them tend to the other priorities in their lives — for example, caring … Continued

How to measure productivity of hourly employees

How to measure productivity of hourly employees

When you’re working with hourly staff, measuring employee productivity can often feel more like guesswork than science. It’s not like an office setting, where project milestones reign supreme, and all that matters is that the work’s getting done on time. When your workers are hourly, time — specifically, the time they spend working — is … Continued

Resolving work schedule conflicts

Resolving work schedule conflicts

In a perfect world, you’d write a schedule, post it, and watch the customers and employees pour in. Of course, in the real world, writing schedules for hourly employees is more like that “whack-a-mole” game at carnivals — as soon as you bop one conflict on the head, another jumps out at you. As you … Continued

4 Mistakes to avoid when onboarding employees

4 Mistakes to avoid when onboarding employees

Your employees are the backbone of your business. It is important that your employees feel invested in the company and supported in their professional growth. One of the best ways to make sure that your stuff feels like a part of a team is by providing excellent training. Most employees are familiar with the orientation. … Continued