How to calculate your labour-to-cost ratio

How to calculate your labour-to-cost ratio

What is your rent or mortgage payment every month? How much, on average, do you spend on groceries each week? The answers to the above should come to you easily because those answers are important information that help you plan your life. Now, do you know your average labour-to-cost ratio for your business? Has anyone … Continued

The future of hotels and the experiences your guests expect

The future of hotels and the experiences your guests expect

As hospitality operators start to re-open and customers – according to the latest numbers from Forbes – report missing dining out the most of anything during lockdown, a crucial sector often needs inclusion in the analysis: hotels. With new analysis from McKinsey suggesting a recovery is as far away as 2023, we called in the … Continued

The most common barriers to communication in the workplace

The most common barriers to communication in the workplace

How important would you say technical skills are to a team? No matter what, the most important factor of success in your team is communication. Which is mad, because the success of a company depends on communication. Whether it is on a major project that will take 10 months or a quick team meeting reviewing … Continued

Workplace communication skills every manager should have

Workplace communication skills every manager should have

Merriam-Webster defines “manager” as “a person who directs a team or athlete.” If a new manager were to only use this as their guide when managing people, they would probably do ok.   They may achieve some success by being put into an easy situation (hard-working team, effective boss, etc.). They may simply create a bunch … Continued

What is HR cost optimization?

What is HR cost optimization?

“Why have we not done this yet?” In these strange times, I guarantee this question gets asked a lot in company meeting rooms across the world. We are now living in a world-wide pandemic that has changed businesses across many industries. We have had to quickly learn to adapt to the current environment because what … Continued

7 Ways to avoid communication breakdowns in your workplace

7 Ways to avoid communication breakdowns in your workplace

Communication breakdown in the workplace is one of the biggest challenges — and biggest stressors — for businesses and their employees. And it’s not just a problem for organisations with hundreds of people in their workforce. In a Microsoft and YouGov report on growth in small businesses in the UK, 45% of workers said they’ve … Continued

What you missed from our expert COVID-19 UK hospitality webinar

What you missed from our expert COVID-19 UK hospitality webinar

As the COVID-19 crisis deepened throughout the UK, millions of hospitality businesses and the people which work for them were plunged into uncertainty. One of the best tools hospitality businesses have to make the best decisions right now is data: what are the industry trends and what can the systems you already use tell you … Continued

How to attract and hire seasonal employees

How to attract and hire seasonal employees

What do retailers, theme parks, shipping companies, and caterers all have in common? They all tend to hire seasonal workers to help with an increase in demand. From amusement parks to mobile ice cream parlours, plenty of businesses experience an uptick in sales during a particular time of the year. Some businesses even restrict their … Continued

How Planday and Tenzo work together

How Planday and Tenzo work together

No matter how big your hospitality business, bar or restaurant is, you need data to make smarter decisions. Whether it’s smarter tracking of employee schedules or hours, or inputting trends from external factors like weather patterns to make sure you’ve got the right number of people at the right time, data is what can help … Continued

US Government support for businesses during COVID-19

US Government support for businesses during COVID-19

(Updated 27 March 2020, 9am CET) As I enter my third week working from home, Los Angeles looks as it never has before in most of our lifetimes. With California in complete lockdown it must be said that a lot of the scenes and news streaming from here and around the world is just crazy. … Continued