How to Handle Employee Time Off

Your employees will be able to do their best work for you when they take time away from their jobs to rest and recharge. It’s also important for them to be able to use their time off in a way that helps them tend to the other priorities in their lives — for example, caring … Continued

How to Measure Productivity of Hourly Employees

When you’re working with hourly staff, measuring employee productivity can often feel more like guesswork than science. It’s not like an office setting, where project milestones reign supreme, and all that matters is that the work’s getting done on time. When your workers are hourly, time — specifically, the time they spend working — is … Continued

Resolving Work Schedule Conflicts

In a perfect world, you’d write a schedule, post it, and watch the customers and employees pour in. Of course, in the real world, writing schedules for hourly employees is more like that “whack-a-mole” game at carnivals — as soon as you bop one conflict on the head, another jumps out at you. As you … Continued

4 Mistakes to Avoid When Onboarding Employees

Your employees are the backbone of your business. It is important that your employees feel invested in the company and supported in their professional growth. One of the best ways to make sure that your stuff feels like a part of a team is by providing excellent training. Most employees are familiar with the orientation. … Continued

5 Science-Proven Productivity Hacks for Managers

As a manager, you’re a bit like that stretchy rubber doll from the nineties — each limb being pulled in an opposite direction by your hourly workers, customers, and higher-ups from the second you step into work. Saving time, and energy, are paramount to the success of your business, not to mention your own sanity … Continued

How to Motivate Your Staff During the Holidays

It’s that time of year again when the festive music gets piped into stores and holiday decorations adorn windows and doors. People everywhere try to get into the holiday spirit. They give generously to charities, purchase gifts for friends and family members, and look to the new year as a chance to set new goals … Continued

Ideas For Rewarding Employees That Work

As a manager, you know you have it good. Your team members work hard and make customers happy. They come through for you even when things get tough. You want to encourage them to keep up the great work and to stick with your business for the long haul instead of looking for another job. … Continued

6 Actionable Ways to Become a Better Manager

There’s an old saying to the effect of “Employees don’t leave companies — they leave managers.” Bad bosses exact a cost. In fact, they cost American businesses $360 billion annually in extra health care expenses alone, to say nothing of the costs in terms of morale and a higher staff turnover rate. According to research … Continued

Trying to Attract Millennial Staff? 6 Millennials Tell Us What They Want

Ping pong tables. Beer o’clock Fridays. Pizza parties. If you were to listen to the media hype, millennial workers are shallow, fickle workers who want to be coddled and catered to. Or they’re idealists, who want nothing more than to “make the world a better place.” Or they’re [insert stereotype here] or [insert next stereotype … Continued

Exit Interviews: What They Are, Why (& How) to Do Them

Staff turnover is inevitable, especially for businesses in the food and drink industry, such as restaurants and bars. For many employers in this niche, a high turnover rate is a fact of business life. And to many managers with such revolving-door staffing needs, exit interviews might seem to be a waste of time. However, nothing … Continued