Coping with COVID-19: the essential tools your retail business needs right now

Coping with COVID-19: the essential tools your retail business needs right now

If you write the word “crisis” in Chinese, there are two characters. One means danger and the other opportunity.  Obviously COVID-19 is affecting every business, every worker and every person in the world. And while safeguarding yourself and your people should be priority number one, smart businesses are already looking for opportunities to better prepare … Continued

Getting back control under COVID-19: help for leisure businesses

Getting back control under COVID-19: help for leisure businesses

If you write the word “crisis” in Chinese, there are two characters. One means danger and the other opportunity.  For leisure and entertainment businesses around the world, this is a pretty scary and uncertain time. The challenges of the next few weeks and months are among some of the biggest many will face in their … Continued

Recruitment KPIs 101: How to Keep Your Hiring Efforts on Track

Recruitment KPIs 101: How to Keep Your Hiring Efforts on Track

Measuring the success of your recruitment efforts is no easy task. In the digital age, there are a wealth of recruiting KPIs you could be tracking and plenty of data to draw on. However, sometimes, more isn’t better, it’s just overwhelming! That’s why we’ve put together the top recruitment metrics you should be tracking in … Continued

The way you treat employees will make or break your business’ success

The way you treat employees will make or break your business’ success

“Clients do not come first, employees come first. If you take care of the employees, they will take care of the clients.” – Richard Branson Richard Branson, founder of the Virgin Group and a global business magnate, is known for a lot of things.  Among them: his successful approach to employer branding. What Branson understands … Continued

Developing Your Employer Branding Strategy

Developing Your Employer Branding Strategy

Your workforce is the fuel that fires the success of your business. And if you want to attract talented individuals who are engaged, productive and great at what they do, you’re going to need to have an employer branding strategy in place. A great team can make all the difference. It’s why companies have started … Continued

Active vs. Passive Team Building — And Why You Need Both

Active vs. Passive Team Building — And Why You Need Both

Every business is unique. No matter where you are or what you do, everyone in your business and everything you do is different. But there is one thing every business and every enterprise shares in common: people. Managing the human element of your organisation — both individuals and teams — is crucial for efficiency and … Continued

4 Ways Team Building Helps Build Trust

4 Ways Team Building Helps Build Trust

“Team work makes the dream work”, might be a cliche, but putting the right group of people together and getting them to work well can pay real dividends for your business. Whether it’s carers in a care home, waitstaff in a busy restaurant or bar or salespeople making sure your customers get the attention and … Continued

How to handle an unhappy employee

How to handle an unhappy employee

If your business follows the general pattern of the U.S. workforce, more than 17% of your employees are what researchers call “actively disengaged.” Active disengagement is one step further than an employee just not caring about their job. As Newsweek puts it, they’re so bent out of shape that they’re actively trying to hurt your business.