No two markets and no two hospitality businesses are responding to COVID-19 in the same way. But as the UK sets its mind to a safe re-opening in the coming weeks, we invited Tenzo Co-Founder Christian Mouysset into our recent UK hospitality webinar to dive into the data from around the world. Here’s what the … Continued
For big brands like YO!, re-opening post the COVID-19 pandemic is more than an already-challenging question of balancing rotas, furlough and payroll, it will involve the redesign of hundreds of restaurants to allow for social distancing, a re-education of thousands of staff and new ways of working in different markets around the world, depending on … Continued
As the COVID-19 crisis deepened throughout the UK, millions of hospitality businesses and the people which work for them were plunged into uncertainty. One of the best tools hospitality businesses have to make the best decisions right now is data: what are the industry trends and what can the systems you already use tell you … Continued
For the majority of businesses around the world, the outbreak of COVID-19 will have a financial and social impact we can’t yet measure. But with advice from experts warning that it’s the elderly and those with pre-existing conditions who are most vulnerable to the virus, COVID-19 is having a very different impact on healthcare centres … Continued
If you write the word “crisis” in Chinese, there are two characters. One means danger and the other opportunity. For hospitality businesses around the world, now is a pretty scary and uncertain time. The challenges of the next few weeks and months are among some of the biggest many will face in their careers, and … Continued
If you write the word “crisis” in Chinese, there are two characters. One means danger and the other opportunity. Obviously COVID-19 is affecting every business, every worker and every person in the world. And while safeguarding yourself and your people should be priority number one, smart businesses are already looking for opportunities to better prepare … Continued
If you write the word “crisis” in Chinese, there are two characters. One means danger and the other opportunity. For leisure and entertainment businesses around the world, this is a pretty scary and uncertain time. The challenges of the next few weeks and months are among some of the biggest many will face in their … Continued
(Updated 27 March 2020, 9am CET) As I enter my third week working from home, Los Angeles looks as it never has before in most of our lifetimes. With California in complete lockdown it must be said that a lot of the scenes and news streaming from here and around the world is just crazy. … Continued
Across North America and the rest of the world right now, the way each of us live, interact and do business has changed. Writing this working from my home for the fourth week now, it seems that nothing is as it was at the start of March. In Canada and the US, we’ve seen the … Continued
“Clients do not come first, employees come first. If you take care of the employees, they will take care of the clients.” – Richard Branson Richard Branson, founder of the Virgin Group and a global business magnate, is known for a lot of things. Among them: his successful approach to employer branding. What Branson understands … Continued
