Have you ever modified your timesheet a bit? Well, if you have, you’re far from the only one. A recent survey from Software Advice, an online resource for employee scheduling software, shows that 43% of hourly paid employees round up their weekly work hours. The problem lies in the fact that it’s not just a few minutes now and then being added – it’s a repeating habit which ends up hurting companies in the long run.
You don’t need a full-time employee to manage your social media marketing. Here are some simple tips that with very little effort will boost your restaurant brand online in no time – including one social platform that is actually very important but tends to be forgotten.
A recent debate is raising the question of how fit the hospitality industry is for technology tools. Still more user-friendly and extremely smart systems are popping up every day, ready to make the life of a busy hospitality owner and manager much easier. But is the industry ready to discard old habits and take on new systems?
Restaurants worldwide are faced with the same daily challenges: tough competition is squeezing budgets, forcing each eatery to strive to be better than the one next door. With constant access to brutally honest reviews on social media, customers have never had better opportunities to go somewhere else to get a unique dining experience, resulting in a high demand for innovation. So how do you put your business one step ahead of the others? One of London’s most popular restaurant chains found a way.
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For many businesses, sales tend to run a bit slower than usual during these hot summer days. But not necessarily for restaurants. This is your time to get the thirsty and hungry tourists and locals to come by and get a little extra treat. Check out these simple tips to pick up sales right now.
“I’ve had enough of you… Fix my problem now! … I demand to speak to your superior…” Every call center agent will have to deal with an unreasonable customer at some point. The big question is: how should they deal with difficult callers without putting your good reputation on the line?
It’s true, there really are 53 reasons why you should use workforce management software. A workforce management system is not just another program to install on your computer – it’s the whole package and it can handle everything online from HR to hour registration and scheduling in one single tool.
Having an employee handbook is one of the most efficient ways of training your employees in following the right procedures. It functions both as a manual and as protection in any case of rift between you and your staff.
