Don’t let bad service ruin Valentine’s Day

Don’t let bad service ruin Valentine’s Day

When you run a business in the hospitality industry, Valentine’s Day has the potential to be a big revenue day for your company. However, the chaos that can happen on big revenue days can cause disasters. The problems usually arise when you’re underprepared and understaffed. While you do want to make sure to capitalize on … Continued

READY TO MAKE THE MOST OF SUPER BOWL 51?

READY TO MAKE THE MOST OF SUPER BOWL 51?

Last year’s Super Bowl was broadcast in over 180 countries in 25 languages, with 184 million Americans watching live, and 38.5 million viewers outside the US. Needless to say, the Super Bowl is one of the largest sporting events— not just in the US, but the entire world. In 2016, Super Bowl spending topped $15.5 … Continued

Revenue expansion: 5 tips for restaurant operators

Revenue expansion: 5 tips for restaurant operators

You’re probably already well-acquainted with the most popular ways to grow revenue: raising prices, finding new profit centers through menu expansion, new advertising. In this piece, however, we’ll shed light on some of the lesser-known (but equally powerful) methods for boosting your bottom line. These five creative tips will set you apart from your competitors … Continued

Resolving work schedule conflicts

Resolving work schedule conflicts

In a perfect world, you’d write a schedule, post it, and watch the customers and employees pour in. Of course, in the real world, writing schedules for hourly employees is more like that “whack-a-mole” game at carnivals — as soon as you bop one conflict on the head, another jumps out at you. As you … Continued

Customer success stories: Meet Grand Vin, Chexology, and Ellary’s Greens

Customer success stories: Meet Grand Vin, Chexology, and Ellary’s Greens

One of the best things about working at Planday is seeing our customers’ businesses succeed! Now you have the chance to get to know a couple of our customers and their inspiring stories about how they built and run their business.     Grand Vin Restaurant Grand Vin Restaurant is an upscale eatery and prominent business in Hoboken, … Continued

How to write a killer job ad

How to write a killer job ad

When you manage hourly employees, writing job ads is something you do fairly often. Hourly workers are often students whose class schedules change or who seek new careers once they graduate. They’re also caretakers, moms, dads, and part-timers with other jobs. All of the realities of these other roles means you will certainly find yourself … Continued

The two reasons why a dependable work schedule is so important

The two reasons why a dependable work schedule is so important

If you manage hourly employees, you know how many issues can come up when you’re trying to schedule shifts. Hourly employees are often students, parents, or caregivers with very specific need scheduling needs. A dependable schedule helps employees balance their work lives and their home lives. It also gives them a chance to better themselves … Continued

Should you offer split shifts and flex-time?

Should you offer split shifts and flex-time?

In the ever-evolving business landscape, flexible scheduling has become a hot topic. The reason is simple: when workers have more control of their schedules, they have better work-life balance and thus more satisfaction on the job itself. In its 2015 Workplace Flexibility Study, WorkplaceTrends.com found that flex programs improved employee satisfaction by 87%, boosted productivity … Continued

The key to mobile workforce management

The key to mobile workforce management

If you asked employees and executives what’s changed day-to-day work the most, most would probably answer technology. It’s ushered in new efficiencies and possibilities that even two decades ago were mostly unthinkable—including a more mobile yet more connected workforce. All manner of people and positions—from dispatch to track to communications—can utilize mobile workforce capabilities. Before … Continued

How to prevent your employees from quitting

How to prevent your employees from quitting

If your business employs hourly workers, you might feel resigned to the fact that high turnover is just a fact of life. But that’s not necessarily the case. Managers can use an array of strategies to encourage hourly employees to stick around longer — including many tactics that won’t cost a thing. Make Retention a Constant Priority … Continued