Oh, the dreaded staff schedule. Are you spending more hours working on it than you care to admit? You’re not the only one. Even though effective staff scheduling is critical to creating a great working environment and improving staff retention at care homes, assisted living facilities and healthcare businesses across the UK, few tasks can … Continued
In a perfect world, you’d write a schedule, post it, and watch the customers and employees pour in. Of course, in the real world, writing schedules for hourly employees is more like that “whack-a-mole” game at carnivals — as soon as you bop one conflict on the head, another jumps out at you. As you … Continued
Why use a shift planner to manage your schedule and rota? The answer is simple – your employees are, arguably, your greatest asset. Treat them well, and you’ll see a decrease in turnover, an increase in morale and customer satisfaction. Manage them poorly – the opposite will happen. No matter your industry, managers like you … Continued
Being a waiter or a waitress can be as financially rewarding as it is flexible. It’s no surprise it’s possible to see such a variety of people in the role of wait staff – from college students, single parents, artists to older hospitality veterans. What all waiters and waitresses have in common is the wish … Continued
Most companies understand the necessity of training new employees. Freshly hired workers need to understand their job duties, management’s expectations, and a host of other important information.
This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Jonathan Gray, who leads the hospitality team at Pitmans Law firm. The hospitality sector is very reliant on EU (non UK) employees. However, Brexit has not improved the perception of the UK as a welcoming destination … Continued
This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Saurav Chopra, the Co-Founder and CEO of Perkbox. It is important to see Brexit as a hurdle, not a roadblock. Focus on the right things and you’ll clear the jump just fine. Firstly, prioritise introspection over … Continued