Why You Should Care How Much Your Employees Sleep

Why You Should Care How Much Your Employees Sleep

As a savvy manager, you know that you’ll deliver the best experience to customers when your team is also at their best. So you invest the time to give your employees feedback, help them build their skills and create a work culture that they love being part of. But after their shifts end and they … Continued

Keep the drinks flowing this St. Patrick’s Day

Keep the drinks flowing this St. Patrick’s Day

Winter is a rollercoaster of a time for many bars and pubs. On one hand, it hosts three of the four most popular holidays for drinking—Christmas, New Year’s, and St. Patrick’s Day. On the other hand, in between these holidays, people like to stay at home and avoid the wintery elements. That’s what makes St. … Continued

Should You Open Your Own Restaurant?

Should You Open Your Own Restaurant?

It’s strange, but true: the restaurant industry has not only persisted throughout history in light of extreme economic crashes, but sales continue to climb over time. The National Restaurant Association restaurant industry sales to hit $782 billion in 2016, up from $586 billion in 2010. This growth is partly due to consumers becoming more “adventurous” … Continued

Are Your Employees as Productive as They Should Be?

Are Your Employees as Productive as They Should Be?

You like and appreciate your employees, but sometimes you can’t help but wonder: Could they make some changes that would increase their productivity? Maybe they seem caught up in busywork sometimes, or you’ve noticed ways they could improve their efficiency or effectiveness. Chances are, your intuition is trying to tell you something. According to Gallup, … Continued

How to Attract Millennial Customers

How to Attract Millennial Customers

Millennials are now the largest generation in America. The approximately 80,000,000 millennials in America make up a quarter of the population and account for over $2 billion in buying power. That economic impact will continue to grow as the parents and grandparents of millennials leave inheritances to this generation. Born between 1980 and 2000, millennials … Continued

6 Ways Your Business is Losing Money

6 Ways Your Business is Losing Money

It can take several years for small businesses to become financially successful. Even then, finances can swing to extremes based on a lot of outside factors, such as weather, local events, and new competition. While you can’t control these outside factors, there are plenty of ways you can keep your business from losing money. Being … Continued

Don’t Let Bad Service Ruin Valentine’s Day

Don’t Let Bad Service Ruin Valentine’s Day

When you run a business in the hospitality industry, Valentine’s Day has the potential to be a big revenue day for your company. However, the chaos that can happen on big revenue days can cause disasters. The problems usually arise when you’re underprepared and understaffed. While you do want to make sure to capitalize on … Continued

READY TO MAKE THE MOST OF SUPER BOWL 51?

READY TO MAKE THE MOST OF SUPER BOWL 51?

Last year’s Super Bowl was broadcast in over 180 countries in 25 languages, with 184 million Americans watching live, and 38.5 million viewers outside the US. Needless to say, the Super Bowl is one of the largest sporting events— not just in the US, but the entire world. In 2016, Super Bowl spending topped $15.5 … Continued

Revenue Expansion: 5 Tips for Restaurant Operators

Revenue Expansion: 5 Tips for Restaurant Operators

You’re probably already well-acquainted with the most popular ways to grow revenue: raising prices, finding new profit centers through menu expansion, new advertising. In this piece, however, we’ll shed light on some of the lesser-known (but equally powerful) methods for boosting your bottom line. These five creative tips will set you apart from your competitors … Continued

Resolving Work Schedule Conflicts

Resolving Work Schedule Conflicts

In a perfect world, you’d write a schedule, post it, and watch the customers and employees pour in. Of course, in the real world, writing schedules for hourly employees is more like that “whack-a-mole” game at carnivals — as soon as you bop one conflict on the head, another jumps out at you. As you … Continued