Why use a shift planner

Why use a shift planner

Why use a shift planner to manage your schedule and rota? The answer is simple – your employees are, arguably, your greatest asset. Treat them well, and you’ll see a decrease in turnover, an increase in morale and customer satisfaction. Manage them poorly – the opposite will happen.    No matter your industry, managers like you … Continued

How to Be a Better Waiter or Waitress and Earn More Tips

How to Be a Better Waiter or Waitress and Earn More Tips

Being a waiter or a waitress can be as financially rewarding as it is flexible. It’s no surprise it’s possible to see such a variety of people in the role of wait staff – from college students, single parents, artists to older hospitality veterans. What all waiters and waitresses have in common is the wish … Continued

Training new employees vs. training existing employees

Training new employees vs. training existing employees

Most companies understand the necessity of training new employees. Freshly hired workers need to understand their job duties, management’s expectations, and a host of other important information.

How should you discuss the implications of Brexit with your EU employees?

How should you discuss the implications of Brexit with your EU employees?

This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Jonathan Gray, who leads the hospitality team at Pitmans Law firm. The hospitality sector is very reliant on EU (non UK) employees. However, Brexit has not improved the perception of the UK as a welcoming destination … Continued

How will you improve staff engagement and keep employees longer?

How will you improve staff engagement and keep employees longer?

This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Saurav Chopra, the Co-Founder and CEO of Perkbox. It is important to see Brexit as a hurdle, not a roadblock. Focus on the right things and you’ll clear the jump just fine. Firstly, prioritise introspection over … Continued

Introducing the right benefits and opportunities in your workplace

Introducing the right benefits and opportunities in your workplace

This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Jessica Berry, the Talent Manager at the Doyle Collection. With the employment market contracting since the vote for Brexit, we have turned our attention to retention initiatives designed to present the best offering to candidates post … Continued

How employee engagement can fight Brexit disruption

How employee engagement can fight Brexit disruption

This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Phil Chambers Co-founder and Chief Executive at Peakon. You don’t need me to further explain why Brexit has the potential to harm the hospitality industry – this is a survival guide after all – so I’ll get … Continued

How To Use Tech To Simplify Information Flows To Drive Efficiency

How To Use Tech To Simplify Information Flows To Drive Efficiency

This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Edward Hallett , the UK Managing Director of iZettle Half of Britain’s food is imported and about 30% comes from the EU. A quarter of the 3 million people in Britain’s hospitality sector are EU nationals. … Continued

Marketing your business to “staycationers”

Marketing your business to “staycationers”

This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Sally Raith-Riches, who is the Group Director of Sales Foxhills Club and Resort. Consumers are looking for ‘experiences’ on their holidays, and providing that, we believe, is central to encouraging active families to vacation in the … Continued

Creating competitive advantage during uncertain times

Creating competitive advantage during uncertain times

This article is part of our Brexit Survival Guide: Practical Tips for Hospitality Businesses series, and is written by Planday’s Chief Commercial Officer, John Coldicutt. While the details and implications of Brexit are still unclear, the real question is how severe the impact on the hospitality industry will be. As a consequence, operating as efficiently … Continued