Figuring out the right 12-Hour shift schedule for your business

Figuring out the right 12-Hour shift schedule for your business

When it comes to round-the-clock shifts, 2020 has completely changed things for many workplaces. From healthcare teams on the frontline of COVID to supermarket workers restocking in the wake of panic-buying customers, more and more businesses need employees at work 24/7. As we adapt to business as unusual, what’s the best way to make it … Continued

How different countries have adapted to Digital Transformation

How different countries have adapted to Digital Transformation

It’s 2020 and the case for digitisation has been made. Instead of wasting time debating the merits of implementing new tools, stand out from the crowd by adapting the way you run your business. Here’s an in-depth look at how digital transformation can help your business, including examples from countries that are doing it right.  … Continued

The experience side of retail

The experience side of retail

Experience is everything – for many consumers this is especially true when it comes to Christmas. Create a great experience for your retail customers and you can simultaneously make them happy while you grow your business. That’s a win-win! Here’s a closer look at why the customer experience is so important and how you can … Continued

Update on the UK’s exit from the EU

Update on the UK’s exit from the EU

  30 October 2020 On 31 January 2020, the UK’s withdrawal agreement from the EU came into force. There has not been any agreement about data privacy equivalency between the UK and the EU, and in line with recent ECJ rulings and industry experts, we expect a long transition period. Planday is taking two steps … Continued

How to manage your hospitality business right now

How to manage your hospitality business right now

Cast your mind back a few months and the state of the global hospitality market right now seems unthinkable. So as we emerge from a summer like no other, here are the numbers and knowhow you need to manage your hospitality business right now. There is cause for optimism  That’s probably not a statement you … Continued

How to calculate your labour-to-cost ratio

How to calculate your labour-to-cost ratio

What is your rent or mortgage payment every month? How much, on average, do you spend on groceries each week? The answers to the above should come to you easily because those answers are important information that help you plan your life. Now, do you know your average labour-to-cost ratio for your business? Has anyone … Continued

The future of hotels and the experiences your guests expect

The future of hotels and the experiences your guests expect

As hospitality operators start to re-open and customers – according to the latest numbers from Forbes – report missing dining out the most of anything during lockdown, a crucial sector often needs inclusion in the analysis: hotels. With new analysis from McKinsey suggesting a recovery is as far away as 2023, we called in the … Continued

The most common barriers to communication in the workplace

The most common barriers to communication in the workplace

How important would you say technical skills are to a team? No matter what, the most important factor of success in your team is communication. Which is mad, because the success of a company depends on communication. Whether it is on a major project that will take 10 months or a quick team meeting reviewing … Continued

Workplace communication skills every manager should have

Workplace communication skills every manager should have

Merriam-Webster defines “manager” as “a person who directs a team or athlete.” If a new manager were to only use this as their guide when managing people, they would probably do ok.   They may achieve some success by being put into an easy situation (hard-working team, effective boss, etc.). They may simply create a bunch … Continued

What is HR cost optimization?

What is HR cost optimization?

“Why have we not done this yet?” In these strange times, I guarantee this question gets asked a lot in company meeting rooms across the world. We are now living in a world-wide pandemic that has changed businesses across many industries. We have had to quickly learn to adapt to the current environment because what … Continued